Frequently Asked Questions
Everything you need to know about bringing Arteanu By Anushka into your home.
What materials are used in Arteanu By Anushka products?
We pride ourselves on using premium, ethically sourced materials including sustainable woods, high-grade ceramics, and artisanal textiles to ensure every piece is both beautiful and durable.
How long will it take for my order to arrive?
Standard domestic orders typically arrive within 5-7 business days. For handcrafted or made-to-order items, please allow up to 14 business days for shipping.
Do you offer international shipping?
Yes, we ship our home decor collections worldwide. Shipping costs and delivery timelines vary depending on your location and are calculated at checkout.
What is your return policy?
We offer a 15-day return policy for most items in their original condition. Please note that customized or bespoke pieces are final sale unless they arrive damaged.
How should I care for my artisanal home goods?
Each product comes with specific care instructions. Generally, we recommend dusting with a soft, dry cloth and avoiding harsh chemicals to preserve the finish of our handcrafted items.
Can I track my order once it has been shipped?
Absolutely. Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.